Latest Status Updates

Event: Network upgrade Facility: NY2 / 60 Hudson Street Type: Network Upgrade Expected Service Impact: minimal Start Time: 2023-03-11 03:00:00 EST End Time: 2023-03-11 07:00:00 EST

2022/11/18 18:04 – We were the target of a large DDOS and the attack which has been successfully mitigated. If you are experiencing any additional disruption please contact us. 2022/11/18 17:20 – We are monitoring an unexpectedly large amount of incoming traffic across upstream provider connections, that is disrupting legitimate traffic. Working with our upstream providers,Read more

2022/11/16 01:36 – Following mitigation, we are observing significant reductions in the abusive traffic, and affected services seem stable.  We will continue to monitor the situation, but do not expect any further service issues at this time. 2022/11/16 01:14 – We are monitoring an unexpectedly large amount of incoming traffic across upstream provider connections, that isRead more

We are aware of a network incident that affected a small number of customers between 01:12AM and 02:26AM on 05/10/2022. The issue is resolved. A RFO and post mortem will be distributed to affected customers.

Update: At approximately 5:38PM a network issue impacted connections for some customers for a brief period. We have repaired the condition. A RFO and post mortem will be distributed to affected customers. This incident is resolved. We are aware of an issue impacting the NYC network. We are currently investigating.

Update: This incident is resolved. We are aware of an incident affecting some of our DNS servers. Customers may experience degraded DND performance on zones hosted by the affected DNS servers and resolving reverse DNS against NYI IP space.

Update: We experienced a very large, sustained DDoS attack that saturated several upstream links, and caused significant packet loss to customers in our New York City Facilities. We successfully isolated the target, mitigated the attack and all services are stable. We do not anticipate any further issues. We will provide a post mortem/RFO of theRead more

At 2:15AM EDT we began to experience a network disruption involving certain routes to the NY1 facility. Clients located in the NY1 facility as well as some NJ1 clients may have been affected by this disruption. The issue has just been mitigated by our network administrators and normal routing should return shortly. Please feel freeRead more

There was a network issue affecting some portions of the NJ infrastructure earlier this morning, shortly after 5:00 AM EDT.  Any affected networks should have connectivity restored, and we continue to monitor for proper operation and performance. Please feel free to open a ticket on the MyNYI helpdesk at  if you have any questions orRead more

At approximately 8:29PM EDT on 8/21/18, our monitoring systems detected a line card failure on one of our core switches at the NJ1 facility. A replacement line card was installed at 8:44PM EDT, and the core switch is back to normal operation. Some clients may have noticed a brief drop in ping monitoring during thisRead more